Delivery information

Here are the various delivery services we use to get your PoshVape Store order straight to your door. 

We operate a SAME DAY DISPATCH service on all orders placed before 3:30pm Monday to Friday (excluding bank holidays). Orders placed after 3:30pm Friday are shipped out on Monday (excluding bank holidays).

UK Mainland

All orders to the UK mainland are sent by either Royal Mail or DPD Local.

The various delivery options and prices available at check-out are:

Royal Mail Tracked 48 
Usually two working days but allow up to 7 working days. Deliveries made Monday to Saturday. A fully tracked service.
£2.99 for orders under £20
FREE on orders over £20

Royal Mail Tracked 24 (Signature Required)
Usually next day but not guaranteed, please allow 3 working days. Deliveries made Monday to Saturday. A fully tracked service.
£4.99 for orders under £20
£3.99 for orders between £20 and £59.99
£1.99 for orders between £60 and £99.99
FREE on orders over £100

DPD Local
Guaranteed next day. Deliveries made Monday to Friday. A fully tracked service with a 1hr delivery window and collection point options. Signature required on delivery.
£5.99 for orders under £20
£3.99 for orders between £20 and £59.99
£1.99 for orders between £60 and £99.99
FREE for orders over £100

Important:

For DPD Local guaranteed next day delivery, please order before 3:30 pm from Monday to Thursday, and choose the option from the list when completing check out. DPD Local do not deliver on Saturday so any orders made on Friday with this service selected will be delivered Monday.

For guaranteed delivery on Saturday, the order must be completed before 3:30 pm on Friday and Royal Mail Special Delivery Guaranteed Pre 1 pm Saturday chosen.

Orders placed after the 3:30 pm cut off will be processed on the following Monday, (excluding bank holidays when they will be processed on Tuesday)

We do not offer delivery for Sundays or Bank Holidays.

Orders to Northern Island, Scottish Highlands and the Channel Islands will be sent by Royal Mail as DPD Local do not currently cover these areas.

Occasionally we may upgrade orders to the DPD Local service and this will be noted in your order fulfilled notification email.

Notes made at the checkout concerning delivery requests can’t be relayed and won’t be seen by the delivery drivers. This order notes facility is just to let us know of anything specific to do with your order.

If your order hasn’t arrived within the specified time frame shown for the delivery method chosen then please contact us within 10 days of the date we dispatched your order so we can investigate with the relevant handler. Unfortunately, we are unable to investigate or replace any missing deliveries notified to us after 10 working days.

If there is a discrepancy with your delivery, please contact us immediately so we can help resolve any issues.

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